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FREE standard shipping on orders over 70AUD. FREE standard shipping on international orders over 200AUD.

Refund policy We want you to love your Rhyder & Vixen Swim pieces as much as we do! However, if you are unsatisfied with your purchase, you may return your items you have purchased within the terms stated below. We accept returns for size changes, change of mind, or if unhappy with your Rhyder & Vixen Swim items.

You have 30 days from the date of purchase of your items to lodge a returns request from the date of purchase of your item. Do so by emailing our customer service team info@rhyderandvixenswim.com including your:
Order number
Email List of items you would like to return
Return reason

All returns will be exchanged for a store credit ONLY.

In the unlikely event of receiving your order with damaged or faulty item/s, please contact our customer service team info@rhyderandvixenswim.com within 30 days from the date of purchase from your item/s.
We will treat this email with the highest priority, and we will further organise with you a refund if we deem the item to be damaged/faulty. In your email, please include:
Order number
Email List of faulty or damaged item/s
Photo of faulty or damaged item/s

Original shipping costs will not be included in any refund.
ALL returning items MUST be in the same condition as it was received. This includes: Intact hygiene sticker Swing tags still attached Unworn Washed or worn items, or removed hygiene stickers WILL NOT be accepted for return.

Shipping for all returns back to our warehouse will NOT be covered and will be at the customer’s expense, with exceptions deemed by our customer service team. PLEASE do not send returning item/s until our customer service team grants your return. If we receive an item back deemed as not fit for sale, the item will be returned to the customer at their own expense. ALL sale items are considered FINAL SALE ONLY and are not eligible for returns. Gift cards cannot be refunded.

HAVE ANY MORE QUESTIONS? CONTACT US Be sure to reach out to our customer service team by emailing us info@rhyderandvixenswim.comwhere we can further assist.

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