FREE standard shipping on orders over 70AUD. FREE standard shipping on international orders over 200AUD.

Where is Rhyder & Vixen Swimwear made?

Designed on the east coast of Australia, and ethically made in Bali. 

What do I do if the item I received is damaged/faulty? 

We check each item that is dispatched from our warehouse, however in the chance you receive a faulty item, please send us a photo of the damaged goods to rhyderandvixen@gmail.com. From there we will re-arrange an item exchange or refund. See our returns policy here for more information.

How long does it take to receive my item?

Please allow 2-3 days for dispatch.  You will then receive a tracking number via email to stay up to date with your delivery. 

Check out our shipping policy here.

Can I return an item/s?

Please seeĀ ourĀ returns policy here.

Do you have a size chart? 

Yes, Our size chart is listed in the description of each product.  But if you have specific questions about an item that are not already mentioned in the details section on each product please get in touch with our customer service team.

Can I cancel/make changes to an order?

Generally we are unable to make manual changes once an order has been placed, however if the order has not already been shipped, it may be possible. 

Although there is no guarantee we can accommodate these changes, please immediately contact our Customer Care team at rhyderandvixen@gmail.com with your change request details included. 

Please note our customer care team is unavailable over the weekend but aim to respond to your enquire within 1-2 business days.

How do I care for my Rhyder & Vixen Swimwear?

Hand rinse items & drip dry in shade. Like all fabric goods, fading of colours can occur over time. For best results wash after each use & avoid contact with rough surfaces.

PLEASE NOTE:  Some tanning oils, sunscreen & lotions may also stain garments. We recommend washing swimwear immediately if contact occurs.

For any further questions, please email us at rhyderandvixen@gmail.com and our customer service team will get to your query ASAP.

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